Return | Refunds | Shipping
Your satisfaction is our priority. We are dedicated to providing you with exceptional quality products and service. All of our products are tested for quality, and your order is carefully packed and inspected before leaving our warehouse.
Please check your shipment carefully upon arrival to ensure it has not been damaged in transit. In the unlikely event of a problem with your order, we will work with you quickly and satisfactorily correct the problem. Please call or email our customer care team within 30 days of the purchase date:
If you are not satisfied for any reason, please contact us within 30 days of the purchase date. We may choose to replace, refund (less any shipping charges) or exchange your products. Customers are responsible for return shipping charges.All returns must be accompanied by a Return Goods Authorization number.
All About Shipping
Please note that due to complex state regulations and laws, we can only ship certain products to certain states. The two maps below will serve as a handy reference guide.
CBD Topical Shipping States
We can ship topicals to states in light green. Red states are restricted and we cannot ship any CBD products to those states at this time (Idaho, North Dakota, South Dakota, Nebraska, Iowa, Louisiana, Ohio and Massachusetts).
CBD Extracts shipping states
We can ship extracts to states in green. Light grey states are restricted and we cannot ship CBD extract products to those states at this time.
Shipping charges are based upon your order’s weight and the shipping destination. Your shipping costs will be calculated for your review during checkout.
Orders that qualify for free shipping are usually shipped Economy Rate. You may choose a different shipping method for an additional charge. Please note we do not ship to APO, FPO or international addresses.
- Orders placed by 11:59 AM MST will ship the next business day.
- Orders placed after 12:00 PM MST will ship in 2 business days.
- Orders placed between 6:00 PM Friday and 7:30 AM Monday MST will ship Tuesday.
Typical economy shipping times may vary from 4-7 business days, dependent on the destination address from our fulfillment center in Colorado. All orders have a tracking number, so you can easily track your order online.